continent telecom

tlf

Privacy Policy

Beta Company sp. z o.o., takes your privacy seriously. We store your data safely and handle it according to the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679.

This Privacy Policy applies to all Customers of Beta Company and the services, products and applications offered by Beta Company sp. z o.o.

By accepting the terms of this privacy policy, the user consents to the automatic processing of the personal data provided, with the purposes herein specified.

1.Personal data.

  • Analytics

  • The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
  • Google Analytics (Google Inc.)

  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: US – Privacy Policy – Opt Out
  • Matomo (InnoCraft Ltd)

  • Matomo is web analytics application that tracks online visits and displays reports on these visits for analysis.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: – Privacy PolicyOpt Out
  • Facebook Analytics for Apps (Facebook, Inc.)

  • Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.
  • Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy
  • Contacting the User

  • Planfix (Online Financial Solutions Inc.)
  • Planfix is service to manage a company's interaction with current and potential customers. It uses data analysis of customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth
  • Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
  • Place of processing: DE - Privacy Policy
  • Contact form (This Application)

  • By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
  • Personal Data collected: company name, country, email address, first name, last name, phone number and website.
  • Phone contact (This Application)

  • Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.
  • Personal Data collected: phone number.
  • Mailing list or newsletter (This Application)

  • By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.
  • Personal Data collected: city, company name, Cookies, country, email address, first name, gender, last name and phone number.
  • Content commenting

  • Content commenting services allow Users to make and publish their comments on the contents of this Application.
  • Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
  • If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
  • Facebook Comments (Facebook, Inc.)

  • Facebook Comments is a content commenting service provided by Facebook, Inc. enabling the User to leave comments and share them on the Facebook platform.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: US – Privacy Policy
  • Handling payments

  • Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
  • Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
  • Google Wallet (Google Inc.)

  • Google Wallet is a payment service provided by Google Inc., which allows users to make online payments using their Google credentials.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy
  • Paymill (Paymill GmbH)

  • Paymill is a payment service provided by Paymill GmbH.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: Germany – Privacy Policy
  • PayPal (PayPal Inc.)

  • PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Privacy Policy
  • Klik and Pay (CYBERservices SA)

  • Klik and Pay is a payment service provided by CYBERservices SA.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: CH – Privacy Policy
  • Hosting and backend infrastructure

  • This type of service has the purpose of hosting data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
  • Firebase (Firebase, Inc.)

  • Firebase is a hosting and backend service provided by Google Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy
  • Google App Engine (Google Inc.)

  • Google App Engine is a hosting service provided by Google Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy
  • Infrastructure monitoring

  • This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
  • Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.
  • Splunk MINT Express (Splunk Inc.)

  • Splunk MINT Express is a monitoring service provided by Splunk Inc.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy
  • Interaction with external social networks and platforms

  • This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
  • The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
  • This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
  • Facebook Like button and social widgets (Facebook, Inc.)

  • The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: US – Privacy Policy
  • Managing contacts and sending messages

  • This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
  • These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
  • MailChimp (The Rocket Science Group, LLC.)

  • MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
  • Personal Data collected: email address.
  • Place of processing: US – Privacy Policy
  • Mandrill (The Rocket Science Group, LLC.)

  • Mandrill is an email address management and message sending service provided by The Rocket Science Group, LLC.
  • Personal Data collected: email address and Usage Data.
  • Place of processing: US – Privacy Policy
  • Registration and authentication

  • By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
  • Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.
  • Google OAuth (Google Inc.)

  • Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy
  • Facebook Authentication (Facebook, Inc.)

  • Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.
  • Personal Data collected: various types of Data as specified in the privacy policy of the service.
  • Place of processing: US – Privacy Policy
  • Remarketing and behavioral targeting

  • This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
  • This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
  • Facebook Remarketing (Facebook, Inc.)

  • Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: US – Privacy Policy – Opt Out
  • AdWords Remarketing (Google Inc.)

  • AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: US – Privacy Policy – Opt Out
  • Remarketing through Google Analytics for Display Advertising (Google Inc.)

  • Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
  • Personal Data collected: Cookies and Usage Data.
  • Place of processing: US – Privacy Policy – Opt Out
  • Facebook Custom Audience (Facebook, Inc.)

  • Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
  • Personal Data collected: Cookies and email address.
  • Place of processing: US – Privacy Policy – Opt Out
  • Social features

  • Inviting and suggesting friends (This Application)

  • This Application may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been provided - and to suggest friends or connections inside it.
  • Personal Data collected: various types of Data.
  • Anti-Fraud Services

  • This type of service allows to utilize actionable phone data and fraud risk intelligence on end-user provided numbers to block fraudulent activity and glean valuable identity insights.
  • Score ( TeleSign )

  • Delivers reputation scoring based on phone number intelligence, traffic patterns, machine learning and a global data consortium
  • Personal Data collected: Phone number
  • Place of processing: US/EU Privacy Note

2.Information we collect.

In situations, when required by the laws and regulations of certain jurisdictions, Beta Company has the right to request the user’s personal data in order to verify their identity: confirmation of their place of residence, scanned copies of the user’s ID card, passport, property rental or employment contracts, utility bills; a photo of the user, holding their personal documents, and other related information. We use cookies for more convenient interaction with our site, our services and for displaying personalized advertising (retargeting). You can find more information about Cookie at this website.

3.Purposes of data processing.

Personal data is collected and stored for the following purposes: to manage your personal account; to provide and manage the services that you have ordered; to process the payments and accounting related to your personal account; to inform you on the service updates, news and changes. In order for us to comply with the regulatory requirements set by the telecommunications industry, personal information is required for you to order and use our products and services.

4.Information provided by the user

You take the full responsibility for the information and documents that you provide us. We reserve the right to terminate all of our services if the information you have provided is false, untruthful, includes stolen personal details, data or documents.

5.Third Parties.

Once you choose to provide personally identifiable information, it will only be used in the context of your customer relationship with Beta Company. We will not share, sell, rent or lease your personal data to any third party. Your personal information may be used by the products and service related suppliers that we work with in certain countries, if this is required by the particular country’s laws and regulations. Upon the appropriate request of a government agency, law enforcement agency, court or as otherwise required by law, Beta Company may disclose your personal data and Beta Company personal profile related information. We would ask you not to use our services, if you are against such usage of your personal information.

6.User rights.

You can view and edit your personal information in the Beta Company personal account yourself, or by contacting our customer support. In accordance with the General Data Protection and Regulation Act (GDPR) you have the right to withdraw your consent in relation to the processing of your personal data and exercise your right of Access, Rectification, Erasure, Restriction, Objection and Data Portability. Please note, if you choose to delete your personal data, your actions may prevent us from supplying you with our products and services. For any questions related to this Privacy Policy, please contact [email protected]

7.Security.

We guarantee that all of your personal data is securely collected and stored. We fulfil all of the technical requirements and conduct the necessary security checks to avoid any loss, misuse, alteration and unauthorized access to the personal information by any third party.

About

Continent Telecom Ltd is the international VoIP services provider which offers virtual local phone numbers, IP PBX, call-centers organization in 90 countries. Continent Telecom provides VoIP telephony services for both wholesale and retail customers.
Since 2009 more than 25000 clients from 132 countries use our services. Continent Telecom employees treat attentively to each client and give an advice and assistance. Become our client and you'll appreciate the quality of our company services!
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