continent telecom

Refund Policy

Thank you for choosing our service and purchasing our products on the website!
We offer a money-back guarantee in the amount equal to the cost of the purchased service if the paid service cannot be provided for technical reasons, or the purchased number does not work as described due to the provider’s fault. The number is considered non-working from the moment the client contacts the support service and once this fact is confirmed by the company representative.
❗️ Refund or funds recalculation shall be done for a period not exceeding one month.
The refund claim is possible via client’s personal request to and is reviewed by the company during 2 business days from the request receiving by the company. In the refund request please specify:
-account ID,
-name of the service and the reason for the refund.
❗️ When choosing a number, carefully read the set of documents that are required to activate it.
By paying for the selected number, you confirm that you are ready to provide all the required documents. The absence of these documents or unwillingness to provide them is not a reason for a refund.

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Continent Telecom Ltd is the international VoIP services provider which offers virtual local phone numbers, IP PBX, call-centers organization in 90 countries. Continent Telecom provides VoIP telephony services for both wholesale and retail customers.
Since 2009 more than 25000 clients from 132 countries use our services. Continent Telecom employees treat attentively to each client and give an advice and assistance. Become our client and you'll appreciate the quality of our company services!
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